For Teams
Call Transcription Software, Summarized
MinutesAI turns a call transcript you already have — from a sales call, a customer call, or a support call — into a short summary, the decisions, and action items with owners. It’s the fast, free way to get usable notes out of a call without a bot, an account, or anything stored. One honest caveat: it summarizes a transcript; it isn’t a recorder or a speech-to-text engine.
Processed by z.ai to write your notes — not stored on our servers. How we handle your data
Summary, action items & decisions in seconds — your text is never saved.
Reading your call and writing the notes…
Transcription vs. what to do with the transcript
There are two halves to “call transcription software”. The first is capturing the audio and turning it into text — what a dialer, contact-center platform, or recorder does. The second is turning that wall of text into something a person can act on: a summary, the commitments made, and the follow-ups. MinutesAI does the second half, for free.
So you bring the transcript your phone system or recorder already produced, paste it in, and get back the recap and the action items — no extra seat in your call-center stack and no bot dialing into the line.
How to summarize a call transcript
Once you have the call as text, a summary is three steps away.
- Export the call transcript Most calling tools can produce a transcript: Zoom Phone and Microsoft Teams calls, and cloud dialers like Aircall, Dialpad, or RingCentral, can transcribe a recorded call. Open the call, find the transcript, and copy the text or download the file.
- Paste it into MinutesAI Drop the transcript into the box above (or upload a .vtt / .txt file). Speaker labels and timestamps are fine to leave in — they help attribute who committed to what.
- Get the summary and action items Click “Summarize call”. In seconds you get a recap, the decisions, and action items with owners — copy as Markdown or download a .md file for your CRM or notes.
What you get back from a call
- A 2–4 sentence recap you can paste into the CRM or a follow-up email.
- Key points — pain points, objections, and commitments, with the small talk filtered out.
- Decisions — what the customer and you actually agreed.
- Action items — each next step with its owner and a due date when one was mentioned.
It draws only on what’s in the transcript — no invented commitments, numbers, or names. Always follow your local laws and your company’s consent policy when recording or transcribing calls.
Sales, support, and call-center teams
For a sales team, a discovery call becomes a clean recap with next steps you can drop straight into the deal record. For support and success, a customer call becomes a short summary and a list of follow-ups so nothing slips. If you run a call center, you already have transcripts from your platform — this is a no-cost way to turn any one of them into a shareable summary without adding the notes to another system.
Frequently asked questions
Is the call transcription summarizer free?
Yes. Pasting a call transcript and getting a summary, decisions, and action items is free, with no account. There is a daily limit per device to keep it free for everyone.
Does it record or transcribe the call itself?
No — and we’re upfront about that. MinutesAI is not a recorder or a speech-to-text engine. It summarizes a transcript you already have. To create the transcript, use your phone system or dialer (Zoom Phone, Teams, Aircall, Dialpad, RingCentral, and similar tools can transcribe a recorded call).
How do I get a transcript from a call?
Most calling and contact-center tools can transcribe a recorded call. Open the call in your platform, find the transcript or recording, and copy the text or download the transcript file — then paste it here.
Can a call center use this for QA or CRM notes?
Yes. If your platform already produces call transcripts, you can paste any one of them to get a shareable summary and action items for coaching, QA, or the CRM. It works one transcript at a time and does not connect to your call-center system.
Is the call transcript stored?
No. Your transcript is sent to our AI provider only to generate the notes and is not stored on our servers afterward.